TERMS AND CONDITIONS
- Purchase or use of the GYG Gift Card constitutes your acceptance of these terms and conditions. If you are purchasing a GYG Gift Card for another person or let another person take possession of the GYG Gift Card, you must inform them that they will be bound by these terms and conditions.
- The GYG Gift Card cannot be used in conjunction with any other discount, promotion or offer and there is no cash alternative.
- Unless otherwise required by law or permitted by this agreement, GYG Gift Cards are non-refundable and can not be redeemed for cash.
- No interest or any other earnings on funds on a GYG Gift Card will accrue, be paid or be credited to you by GYG.
- If deemed to be fraudulent the offered GYG Gift Card will be destroyed and not used for its value.
LOADING VALUE ONTO YOUR GYG GIFT CARD
- The GYG Gift Card allows you pre-purchase a dollar value for future credit at any GYG restaurant.
- You can load value on a GYG Gift Card at any GYG restaurant by using a credit card, debit card, or cash (where facilities are available).
- The minimum amount that can be loaded onto your GYG Gift Card is $20.00. There is no maximum amount.
GYG GIFT CARDS AND GOMEX, GYG’S LOYALTY PROGRAM
- GOMEX points (refer to https://www.guzmanygomez.com//gomex for more details) are not issued for the purchase of a GYG Gift Card.
- On presentation of a GOMEX card points are earned for purchases made using the GYG Gift Card.
- $GYG earned from GOMEX, GYG’s loyalty program cannot be used to purchase a GYG Gift Card.
MAKING PURCHASES USING YOUR GYG GIFT CARD
- You must present your GYG Gift Card in-store to make purchases.
- Pre-paid credit on the GYG Gift Card is not redeemable for cash.
- GYG Gift Cards are not valid for online transactions.
- GOMEX points can be earned for purchases made using the GYG Gift Card.
- GYG does not charge any fees for the activation or use of your GYG Gift Card.
LOST OR STOLEN GIFT CARDS
- The GYG Gift Card is to be treated like cash. Lost or stolen cards will not be replaced or refunded.
- GYG provides no insurance or assurances for lost or stolen cards and assumes no liability.
STATEMENTS OR BALANCE ENQUIRIES
- GYG Gift Cardholders are not sent statements of itemized transactions.
- You can check the balance of your GYG Gift Card at any GYG restaurant.
You will need to present your card to a GYG team member, who can access your balance.
- We reserve the right to correct the balance of your GYG Gift Card if we believe a clerical or accounting error has occurred.
GYG FREE BURRITO CARD TERMS & CONDITIONS
- By using your GYG free burrito card, you consent to the terms and conditions outlined in this agreement.
- The GYG free burrito card entitles the bearer to one free burrito, or menu item of equal or lesser value, excluding alcohol.
- You must present your GYG free burrito card at any participating GYG restaurant to receive the offer.
- Valid for one redemption only. Not redeemable for cash or future credit.
- GYG free burrito cards are not valid for online purchases.
- Cannot be used in conjunction with any other discount, promotion or offer and there is no cash alternative.
- At the discretion of GYG, GOMEX cards (refer to https://www.guzmanygomez.com//gomex for more details) may be accepted. GOMEX points will be issued on the pre-discounted value of the check.
- Cardholder is liable to pay amounts over the cost of one free burrito.
- For restaurant locations visit https://www.guzmanygomez.com//locations
PLAYER OF THE MATCH / GREAT PERFORMANCE VOUCHERS
- Voucher is valid for the price of one regular burrito at the designated restaurant. Voucher may not be redeemed for alcohol. Not valid in conjunction with any other offer.
- By using or registering as a GOMEX member, you consent to the terms and conditions outlined in this agreement.
- To enjoy the benefits of the GOMEX loyalty program, you are required to provide Guzman y Gomez (GYG) with a valid email address. However, on completing the registration form you can select not to receive emails from GYG.
- GYG accepts no responsibility for incorrect information provided by GOMEX members on web forms or the like.
- Only one GOMEX account is permitted per person or email address.
- Unless otherwise required by law or permitted by this agreement, $GYG are non-refundable and cannot be redeemed for cash. No interest or any other earnings on funds on a GOMEX card will accrue, be paid or be credited to you by Guzman y Gomez (GYG).
- GYG reserves the right to refuse the use of a GOMEX loyalty card on suspicion of unauthorized, fraudulent, or otherwise unlawful use. Where this occurs, the account and card will be canceled and any $GYG will be lost.
- GYG reserves the right to change these terms and conditions at any time without notice.
RATE OF REWARD
- GYG dollars are the currency of GYG and will be referred to as $GYG.
- $GYG are not legal tender and cannot be used by any other means other than GYG.
- GOMEX members earn in GOMEX points and spend (redeem) in $GYG.
- GYG reserves the right to change the rate of reward and value of GOMEX points and $GYG at any time.
- As of 2/10/2021, for every 50 GOMEX points you earn, you will receive 5 $GYG.
EARNING GOMEX POINTS
- To earn GOMEX points, you must first sign up and become a member of GOMEX.
- Participants must register their card via the Guzman y Gomez US App before redeeming GOMEX points for $GYG.
- For every purchase made, you will be awarded 1 (one) GOMEX point for every $1 dollar (USD) spent in a single transaction.
REDEEMING GYG DOLLARS ($GYG)
- To redeem GYG Dollars, you must meet the following criteria;
- Download the Guzman y Gomez US App and register your details by completing all required fields.
EARN AT LEAST 50 GOMEX POINTS
- $GYG are redeemable for rewards which consist of any food or beverage products within any participating GYG restaurant (subject to availability) at the retail price in-store.
- $GYG cannot be purchased
- $GYG can only be earned through accruing GOMEX points.
- As of 2/10/2021 rewards are redeemed at a rate of 1 $GYG to $1 USD.
- Where you wish to use your $GYG for purchases over $100 USD, you must provide the nominated restaurant with 24 hours notice.
PROMOTIONS AND DISCOUNTS
- GOMEX points are not valid with any other promotion, discount, or offer. At times, and at the discretion of GYG, GOMEX points may be accepted. GOMEX points will be issued on the discounted value of the transaction.
- On occasions, GYG will run promotions exclusive to the GOMEX loyalty program. These promotions will be subject to these terms and conditions unless otherwise specified.
- GOMEX points are not awarded when a GYG gift card is purchased. However, the GYG Gift Card recipient (or cardholder) will earn GOMEX points on purchases made using their GYG Gift Card provided they are a GOMEX card holder.
- No fees are charged by GYG for the issue, registration, activation, or use of the GOMEX loyalty program.
- While reasonable effort will be made in the restaurants so that points are correctly awarded, GYG takes no responsibility for errors associated with crediting GOMEX points and $GYG onto the GOMEX loyalty card.
- We reserve the right to correct the balance of your GOMEX points and $GYG if we believe a clerical or accounting error has occurred.
Terms and Conditions as of February 10, 2021